RCS Support
For Immediate Support call 1 (800) 417-3030 x2
Monday – Friday, 8:00 am – 6:00 pm EST
Remote Support
Business systems down? IE register, or site-down and business-critical support calls always take priority. With remote access capabilities, we quickly and effectively troubleshoot system errors.
Customer Care Portal
Initiate a support ticket, follow and manage existing tickets. Don’t have access? Email Customer Support Team.
Preferred Care Portal
Ensure your business thrives and maximize your potential with a comprehensive support package for your retail success.
NCR User Portal
- Training: Continue your education with our product experts as you learn how to optimize the features within your NCR Counterpoint product suite.
- Support: Stay informed on current happenings and updates with our newsletters, press releases, and more.
- News and Events: Your one resource for software updates, questions, and overall NCR Counterpoint feedback.
NCR Counterpoint Help
Locate how-to’s and setup guides. Provides answers to features/functions for the current Counterpoint version.