by John Garvey Here’s an odd question: Do you want a water heater in your home? The “obvious” answer is […]
Currently browsing: Technical Tip
Our team of experts is passionate about simplifying the complexities of retail and POS technology. Whether it's through blog posts, webinars, or personalized support, we strive to make every step of your journey as easy and seamless as possible. With our insights and technical tips at your fingertips, you can rest assured that using our POS system will be a smooth and empowering experience.
Retailers: Don’t Get Blindsided by the Windows 7 Apocalypse
By John Garvey It’s finally happening: Microsoft is ending all Windows 7 support on January 14, 2020. That means no […]
8 Proven Tips to Keep your Customers Coming Back
By John Garvey Should you prioritize customer retention over new customer acquisition? Harvard Business Review reports that “acquiring a new […]
Google Runs the World, Not Your Business
Everyone on Facebook does a good job of updating me about enjoying a vanilla latte at their favorite coffee shop […]
Best Practices for Dealing with Negative Customer Reviews
By John Garvey Whether you’re a retailer, restaurateur, tour guide or museum director, your first negative review can make you […]
Questions to Ask When Shopping for a POS System
by John Garvey What does the term “point of sale system” mean to you? For many, it may simply mean […]
Pros & Cons of Cloud POS System
Are you in the midst of researching a new POS system? Are you confused by the difference of a cloud […]
Go Further…By Staying Local!
by Molly Menezes Introducing CPLocal, a secure way to process transactions on your NCR Counterpoint System without being tethered to […]
How to Convince Your Manager They Need a New POS System
Whether you’re a store rep, server, bookkeeper, or buyer – not having an up-to-date point of sale (POS) system means […]
Offline Ticket – What is it, and why do I need to test it weekly?
Offline Ticket is an optional Counterpoint function that stores a smaller version of your live Counterpoint system on your local […]
Beware: Google Document Phishing Scam
Google is warning all to not open a phishing scam e-mail being currently sent out. The sophisticated looking e-mail will […]
The NCR XR7 Water Test
by Casey Albert Is your hardware showing its age or have you been thinking about updating your registers for your […]
Why You Need to Start Thinking About Two Factor Authentication
Two Factor Authentication, what is it? Many organizations protect local and remote logins with a simple username and password. Entering […]
2017 Sales Tax Changes
2017 sales tax changes took effect Jan. 1 Sales tax doesn’t often make headlines, but with changes in multiple states, […]
EMV Myths Debunked
Heard about EMV (Europay, Mastercard, Visa), but you’re not sure what’s real and what’s not? Be aware of these common […]
Learn How to Update Your Calendar for 2017 in NCR Counterpoint
Click the video below to learn how to update your calendar for 2017 in NCR Counterpoint.
