(ENFIELD, NH | FORT COLLINS, CO) – Retail Control Systems (RCS) is pleased to announce our customer spotlight for the Month of March, Westchester Road Runner.
Westchester Road Runner is a specialty running store, located in downtown White Plains, NY since 1980. They cater to the serious runner, people on the go, busy moms, and anyone who enjoys running, walking, or jogging. For 37 years they have been new product pioneers in the running community. For example, they carried women’s technical apparel before other stores would even take a chance on these new products. The staff has always been comprised of avid runners, cyclists, triathletes, and swimmers who continue to participate in and live for their sport, even as they age. The staff’s firsthand knowledge of product, training, and competition is a huge asset to their customers. Westchester Road Runner has the largest selection of running shoes, spikes, apparel, and accessories in the New York, New Jersey, and Connecticut tri-state area! “Westchester Road Runner, We Fit Your Style.”
RCS has had the pleasure of working with Westchester Road Runner for a couple of years now, they joined the RCS family in February of 2014 as an adoptee. Karen Greenfeld, Network Administrator at Westchester Road Runner states, “We needed to find a new Counterpoint partner, and RCS was suggested. After moving forward with RCS, they have enhanced our use and understanding of Counterpoint, and how it benefits our store. RCS is always available with knowledgeable and courteous staff to assist us with everything from purchases and minor fixes to major software installations.”
Prior to working at Westchester Road Runner, Karen was a network administrator for 25 years in the non-profit sector. She had never worked in retail. Prior to working with RCS, she was given 2 days of training on Counterpoint, before entering orders in the system in a way that was not an efficient or effective use of time. When RCS partnered with Westchester Road Runner, they consulted with Karen and developed new workflows for entering purchase orders for future buying, saving valuable time and helping to put products on the shelves quickly. With this knowledge, she was able to enter orders months in advance of their arrival. RCS also worked with Karen on how to operate and maintain a Microsoft SQL Server (the database system Counterpoint runs on). This gives Westchester Road Runner a better insight into what’s happening in their system.
“RCS cares about their clients! They make you feel that you are always a priority.” – Karen Greenfeld, Westchester Road Runner
About Retail Control Systems
Founded in 1987, Retail Control Systems specializes in retail and restaurant management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From inventory control to daily sales management, RCS has the experience and expertise across the full range of retail and restaurant industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail and restaurant community for over 30 years.
For more information about Westchester Road Runner, its products, and services, visit Westchester Road Runner on Facebook.
